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Privacy Policy

Last updated on June 30th, 2023

Create-Medialink is the data controller in connection with any personal information collected or received by MediaLink Live or MediaLink Switcher. As you have the right to be informed about the collection of your personal information, this Privacy Policy explains the types of information that we may collect and hold, how that information is used, and with whom the data is shared. It also details how you can contact us if you have any questions or concerns about this information. We reserve the right to make changes to this Privacy Policy at any time. Your continued use of MediaLink Live or MediaLink Switcher services that are subject to this Privacy Policy will signify your acceptance of any and all changes to this Privacy Policy made by us from time to time.


Information that we collect and how we collect

What personal information does Create-Medialink collect and where does this information come from?

Create-Medialink may collect information about you in several different ways. Please be attentive when submitting information to us, in particular when completing free text fields and when uploading content, documents, and other materials. Some of our services are automated, and we may not recognize that you have accidentally provided us with incorrect or sensitive information.


(1) Information we collect when you use MediaLink Live or MediaLink Switcher

In order to monitor and analyze the broadcasting quality, Create-Medialink collects some broadcasting information, including:

broadcast ID, server name, user name

title, resolution, privacy, video URL, thumbnail, live top views, average views, category

device model name

language, start time, stop time


(2) How Create-Medialink collects information

Create-Medialink acquires broadcasting information by YouTube, Facebook, Twitch Live API. By connecting any account to MediaLink Live or MediaLink Switcher, you agree to privacy policies of the corresponding media or social network platform.

YouTube: Terms of Use, Privacy Polic, Security SettingGoogle API Services User Data Policy

(“MediaLink Live/Switcher use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.”)

Facebook: Terms of Use, Privacy Policy

Twitch: Terms of Use, Privacy Policy

(3)Links to third-party sites

Does this Privacy Policy extend to third-party websites visited when following links on one of our website(s)?

The Service may contain links to other third-party websites that are not operated by us. We are not responsible for the content, security, or privacy practices of those third-party websites. We strongly encourage you to view the privacy and cookie policies displayed on those third-party websites to find out how your personal information may be used.

If you connect any third-party account (such as YouTube, Facebook, Twitch, or another third-party application) to the MediaLink Live or MediaLink Switcher, you are authorizing us to share or grant access to information on your behalf with such third party.


(4) Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.


How we use collected information

Create-Medialink may collect and use Users personal information for the following purposes:

To run and operate our Site or need your information display content on the Site correctly.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.


Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

We may share or sell information with third parties for marketing or other purposes.

For Residents in the EU and Switzerland

Right to object. You have a right to object to any processing based on our legitimate interests where there are grounds relating to your particular situation. You can object to marketing activities for any reason whatsoever.

Right of access. The right to obtain access to your personal information along with certain information.

Right to rectification. The right to obtain rectification of your personal information without undue delay where that personal information is inaccurate or incomplete.

Right to erasure. The right to obtain the erasure of your personal information without undue delay in certain circumstances, such as where the personal information is no longer necessary in relation to the purposes for which it was collected or processed.

Right to restriction. The right to obtain the restriction of the processing undertaken by us on your personal information in certain circumstances, such as where the accuracy of the personal information is contested by you, for a period enabling us to verify the accuracy of that personal information.

Right to portability. You have the right, in certain circumstances, to receive a copy of the personal information you have provided to us in a structured, commonly used, machine-readable format that supports re-use, or to request the transfer of your personal data to another person.

If you wish to exercise one of these rights, please contact us using the contact details set out in the “Contact Us” section below.

Changes to this privacy policy

Create-Medialink has the discretion to update this privacy policy at any time. When we do, we will send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.


Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.


Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us.


This document was last updated on December 3, 2022

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